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Lost exp and house points

Started by FlamingReen , Dec 21 2016 07:22 PM

Best Answer Lisa Flume , 24 December 2016 - 02:58 PM

This has been resolved!

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2 replies to this topic

#1

FlamingReen
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Hello My name is Flame Wells. I have lost lots of exp and house points. I guess it might all be because I went into the void lobby at first. Though I didn't go there after I lost about 9% of exp. I have not used /switch since I found out that the void lobby removed exp. Now it seems that it randomly happens when I normally log off and rejoin. I lost about 6% around a week ago, making the exp loss go up to 15%. This didn't happen again for almost a week, so I felt safe and got my exp all the way to 66%. I also completed a hw about werewolves and got 10 points for that. Just yesterday (yesterday meaning 12/20/16). I switched to 1.11 to play on a different server and when I came back to knockturn on 1.10.2, it was all gone. I've lost about 39%, counting the exp I lost from void lobby at the very start. Not counting that, I have lost about 30%, which is around 15000 exp (since I kill toadstools for exp, this is 1000 toadstools). My broom exp is also resetting, though this does not bother me as I am level 50 and I haven't really flown much, but I have noticed a change. Nothing but that has changed for all I know. All of the in-game items and a shop that I sold to Harry are both to their owners (meaning everything is normal with those two things). If you want to know the time it went from 66% back to 42% (the % I was at when I first went to the void lobby, though I have gone to the void lobby before, I now notice that this is the first time it has affected me) then it was around 7:00 PM to 9:00 PM 12/20/16 (I don't know the exact time but it was in between those) If you want anymore information just somehow talk to me in-game or on the forums. :D 


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#2

Lisa Flume
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Hey, thanks for reporting all of this. Several players have lost exp due to the server crashing. When you're in-game, type /list and make sure an admin+ is online. Create a help ticket using /helpop <message> and we can restore your items and year exp.

 

Just poke me, message me, or something in-game (I don't mind) :P I'll get your year exp back.

Make sure just to report every incident each time it happens because if its the server-side, you shouldn't have to earn back something you didn't lose.


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#3

Lisa Flume
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  Best Answer

This has been resolved!


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