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Helpop.

Started by Bob Titan , Dec 23 2016 04:40 AM


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#1

Bob Titan
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So there was a player recently that was thinking that their Helpop didn't work, I am suggesting they get a simple message like "Staff will be with you shortly" or something so they know it worked.
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#2

Crane
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Maybe instead of ignoring helpop that needs higher staff you could claim it, tell them what they would need and how to see if one is online etc :/
A lot is simply ignored and brushed off without telling them that they in fact need an admin+ who is not online/has been AFK for a long while or even just saying "Hey try making a post in forums/discord cause we can't help you right now :/
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#3

Pandette
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Maybe instead of ignoring helpop that needs higher staff you could claim it, tell them what they would need and how to see if one is online etc :/
A lot is simply ignored and brushed off without telling them that they in fact need an admin+ who is not online/has been AFK for a long while or even just saying "Hey try making a post in forums/discord cause we can't help you right now :/

Literally, I have told the helpers this 100 times and they don't listen.


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